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Consumer Duty Compliance: We Have the Solution You Need!

Now that Consumer Duty regulations are in effect, they should be an integral part of your operational processes. Ensuring your business is not only compliant but also maximising the potential of your technology is crucial for staying ahead. At Jigsaw Tree, we’ve developed a comprehensive solution that’s designed to help financial advice firms like yours navigate the complexities of Consumer Duty with confidence. 

We know that intelliflo office (io) has been a leader in the financial advice sector for over 20 years, offering a vast array of features that can be tailored to meet the specific needs of businesses, both large and small. Over time, io has become a powerhouse of functionality, offering the flexibility to adapt and configure its extensive capabilities. But with that power comes complexity getting the system to do exactly what you want can require expert guidance. 

Is Your io Fully Optimised? 
The fact is, many businesses may not be fully utilising the practice management system they’ve invested in, especially with the latest Consumer Duty obligations requiring rigorous tracking and reporting. io has all the tools to support this but configuring it to meet regulatory requirements and optimising its use can be time-consuming and technically demanding. 

That’s where Jigsaw Tree comes in. We have a team of professionals with deep expertise in io many of whom have worked in financial advice businesses themselves. Not only are we well-versed in the nuances of the system, but we were the first advice support business to be fully certified across all aspects of io. This includes training, configuration, implementation, and outsourced services like income reconciliation. 

Our Consumer Duty Solution 
To ensure your firm is fully prepared, we’ve crafted a Consumer Duty Package that addresses the critical areas needed for compliance. This tailored package will help you configure io in a way that supports: 
  • Client Segmentation: Ensure that your clients are segmented properly to meet Consumer Duty expectations. 
  • Annual Review Process: We’ll enhance or create your annual review workflows to ensure data is captured and evidenced in a compliant way. 
  • Custom Document Designer Templates: We’ve built document templates specifically to support your annual review process, making reporting smoother and more accurate. 
  • Bespoke Reporting: Our custom reporting tools will provide insights into client outcomes, segmentation, and much more. 
  • Comprehensive Training: We don’t just configure we train. Your team will be confident in using all the new features we’ve set up, ensuring long-term compliance and efficiency. 
Our package takes the stress out of ensuring compliance, so you can focus on what matters most serving your clients and growing your business. 
 
 
Outsourced Services: Free Up Your Time for What Really Counts 
In addition to configuration, we also offer outsourced services like income reconciliation. This is often a task that firms try to manage in-house, but it can consume valuable time that could be better spent on proactive client engagement or other high-value activities. By outsourcing this to Jigsaw Tree, you’ll free up your team to focus on client relationships and business development. 

Not an io User? No Problem! 
At Jigsaw Tree, our expertise extends far beyond intelliflo office. We’re certified or work with other leading financial adviser technology platforms like Time4Advice, IRESS, Plannr and moneyinfo, and we’re familiar with most of the other major systems used by the industry. If you need assistance with any of these platforms, we’re here to help. 

Why Choose Jigsaw Tree? 
We’re more than just a consultancy we’re your dedicated partner in ensuring operational excellence. Our team of experts has years of real-world experience, and we bring that expertise to every project we undertake. With a unique combination of in-depth system knowledge and a deep understanding of the financial advice sector, we’re ideally positioned to support your firm through these regulatory changes. 

Take Action Today 
Consumer Duty regulations are here, and the need to evidence the quality of service you provide is only going to increase. Why not let Jigsaw Tree help you stay ahead? Whether you’re looking for a complete Consumer Duty solution or simply need support with specific tasks like training or income reconciliation, we’re ready to assist. 


Get in touch today to learn more about our Consumer Duty Configuration Package, or to discuss other ways we can support your business. 

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